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How 789zk Handles Your Personal Data

When you open an account on 789zk and connect a wallet like DANA, OVO, or GoPay, you share information with us — and this page tells you exactly what we collect, why we collect it, and what your rights are.

Account data protectionDANA, OVO, GoPay wallet dataYour right to access your dataData deletion on requestIndonesia-region scope
789zk How 789zk Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct it, or request deletion of your account and associated records, you can reach our support team directly. We handle privacy requests separately from general account queries so your request goes to the right team without delay.

Live Chat Open the chat icon on any page while logged in. State that your query is a privacy or data request and our team will route it correctly.
Email Support Send your data request to our support email address shown in your account settings. Include your registered phone number for faster verification.
Account Settings Some data preferences — including cookie consent and marketing communications — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data security on 789zk is built around your account and the payment channels you use. SSL encryption covers every session — whether you are depositing via DANA on your phone or checking your withdrawal history on a browser. We store only the data we need and apply access controls so only verified internal teams can view account-level records.

SSL Encryption

Every connection to 789zk uses SSL encryption. This applies to login, wallet linking for DANA or OVO, and all account activity across mobile and desktop.

Cookie Control

We use essential cookies to keep your session active and optional analytics cookies to improve the experience. You can withdraw consent for optional cookies any time in account settings.

Data Retention

We keep your account data while your account is active and for the period required under applicable Indonesian law. Once you request deletion, we remove personal records beyond what is legally required to retain.

Access Requests

You can request a full copy of the personal data we hold on your account. Submit the request via live chat or email, and we will respond within the timeframe required by applicable law.

Your Privacy Policy Questions

These are the questions we get most often about how 789zk handles personal data, wallet information, and your rights as an account holder in Indonesia.

We collect your name, email, phone number, and the e-wallet identifiers you link — such as your DANA, OVO, or GoPay account. We also log device and session data for account security purposes.

We do not sell your payment data. Wallet identifiers are shared only with the payment processors needed to complete your transaction, and only for that specific purpose.

Contact us via live chat or the support email shown in your account settings. Include your registered phone number so we can verify your identity before releasing any data.

Yes. Submit a deletion request through live chat or email. We will remove your personal records, except for data we are legally required to retain under applicable Indonesian law.

Essential cookies keep your session running. Optional analytics cookies help us improve the platform. You can turn off non-essential cookies at any time inside your account settings.

We retain your data while your account is active and for the period required by Indonesian law after it closes. Beyond that legal minimum, we remove personal records on request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.