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How We Run This Site and What You Agree To

Using 789zk means you accept the terms set out here — covering account eligibility, how your data is handled, and the conditions that apply to transactions made through DANA, OVO, or GoPay.

Account eligibility conditionsData and privacy handlingDANA, OVO, GoPay transaction termsJurisdiction-dependent accessHow to contact us about your rights
789zk How We Run This Site and What You Agree To
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We hold only the data required to operate your account and process payments through the local wallet rails you choose. Here is how each area works in practice.

Data Handling

We collect your account registration data and transaction records tied to DANA, OVO, or GoPay activity. We do not sell or share this data with third parties outside of what is needed to process your transactions.

Cookies and Session Data

Cookies keep your mobile session active so you do not have to re-enter credentials between visits. You can clear cookies through your phone browser settings; this will end your current session and require a fresh login.

Account Security

Login to 789zk uses OTP verification tied to your registered mobile number. If you believe your account has been accessed without your permission, lock it immediately through Account Settings and contact us via live chat.

Retention and Deletion Requests

We retain account and transaction data for the period required by our operational obligations. To request a review of what data we hold or to ask for deletion, contact our support team with your account ID and a clear description of your request.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

If you have a question about your rights under these terms, a data request, or a dispute about a transaction processed through your e-wallet, use the contact paths below. Our team handles account and policy queries; response times vary by channel and queue volume.

Live Chat Open the chat icon from any page on 789zk. Describe your legal or account query clearly and our team will pull up your record to respond.
Email Support Send your legal query, data request, or wallet dispute to our support address. Include your registered account ID so we can locate your record quickly.
Account Help Desk Log into your 789zk account, head to the Help section, and submit a ticket tagged as a Legal or Policy query. We track these separately from general account questions.

Common Questions About Our Terms and Your Rights

These are questions we hear most often about the legal and policy side of your 789zk account. If your question is not here, reach us through live chat or the account help desk.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using this platform is lawful in your location before you create an account.

We record the transaction amount, timestamp, and the wallet identifier tied to your account. We do not store full wallet credentials; authentication happens within the DANA or OVO app on your phone.

Yes. Submit a data request through the Account Help Desk, tagging it as a Legal or Policy query. Include your account ID so we can locate and compile your records accurately.

Transactions must originate from a wallet registered to you. Using a third-party GoPay account breaches our terms and may result in your withdrawal being held pending identity verification.

We publish updates on this page with a revised date at the top. Continuing to use the platform after an update is published means you accept the revised conditions. Check this page if you are unsure.

Contact us via live chat or email with your account ID, the transaction date, the amount, and the wallet used — DANA, OVO, or GoPay. Our team will review the payment record and respond with findings.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.